Clear explaining of contract and a relaxed and friendly manner
Brenda
27 Feb 2024
Clear explaining of contract and a relaxed and friendly manner
this is a very emotional time for me at the moment due to a bereavement hence needing the storage unit On arriving at the storage unit on Sunday, I was greeted by Nick. His customer service was amazing he showed me empathy and compassion, although he didn't know me, thank you, Nick for being so kind to me.
Personal service was good and facility was very clean and tidy
Excellent service
Friendly and efficient staff at reception made the process very simple
Dealing with Nick and his team (apple, James and Vipa) was very smooth and professional. Every question answered and an all round great experience and service
Very efficient , clear pricing and instructions for coming and going . Perfect size unit for my possessions.
The staff are very professional. Organised, efficient and well versed in communicating the process of becoming a customer. A job very well done.
The welcome was first class. Apple and James were excellent in explaining my options and allowing me to downgrade to a smaller room. The options were well explained and pricing clear.
Well explained check in process and easy to follow instructions. Friendly welcome by Nick- thank you for answering all my questions!