I have used Big Yellow on previous occasions during house moves. The only thing that surprised me was that I did not appear to be on the system from the previous times that I had used the facility.
Helpful staff, very straightforward process
The team were good. Nick, josh and Melissa went over and beyond to help
Very easy to book and arrange the initial visit. I didn’t think I was going to be able to attend and my partner would go for me; staff made it very easy for her to attend in my place
Excellent service and easy process
It was all done on line and I did find it confusing
Very propmt reply to first enquiries
All correspondence I had with sales representatives were really good. Tracy was the person that spent time to go through the options and she was great - she won the sale!
Staff member who dealt with me was extremely polite, responsible covid awareness, helpful. Very good.
Very helpful advice about using storage unit and size of unit needed.