Customer reviews for Tunbridge Wells Self Storage

4.8 out of 5 stars
1063 reviews
I was super impressed by the proactive approach of the local team and the level of professionalism, they really do put the customer first, I dealt with Nick Hannah and he was brilliant
Helen
5 Jan 2019
Initial enquiry handled professionally making the process simple to understand. All staff extremely helpful - thank you.
Philip
3 Jan 2019
Everything was handed very well
Vincenzo
15 Dec 2018
Professional response. Satisfactory responses to all questions. Clearly stated service options & choices.
John
15 Dec 2018
It has all been friendly and hassle free, thank you
Samantha
9 Dec 2018
It’s ok but the ‘move in’ process could have been less complex
Angela
25 Nov 2018
Nick was fantastic with the initial enquiry Hannah and Alex were fabulous with handling my booking
Dawn
8 Nov 2018
Hannah was great and explained everything in a calm and self assured manner and importantly for me didn't make any assumptions on what I knew or didn't know about self storage. The whole process was at an appropriate speed (which is also very important to me) although there were some details to obtain etc which is understandable. I didn't book an appointment or send an e-mail prior, but rather just did my homework online beforehand and walked into the BY reception. I suspect this may not be the normal route but the service I felt that I received from Hannah was very good.
Simon
2 Nov 2018
Everything was explained efficiently and politely and our requirements for storage met well
Patrick
29 Oct 2018
Alex and Nick were really helpful and courteous. Plus the lady I spoke to at the call centre was very efficient and polite.
Matthew
15 Oct 2018