Excellent service and very professional
Andrew
28 Sep 2024
Excellent service and very professional
Jake Ransom was perfectly pleasant, organised, clear and concise. He helpfully explained options and showed me different size units. He was at no point pushy or salesy and he helped with the instore discount. A no nonsense experience!
Clear communication, helpful staff, things get done quickly.
Everyone was really helpful from the beginning- we haven’t used storage before and Jack kindly showed us a couple of units, so we could decide which size suited us best.
My recent experience with Big Yellow has been excellent. Very helpful, welcoming and thoughtful service, notably from Pris. Thank you.
Everything went through smoothlyg on the day we checked in. Especially when we a bit late(4:02pm) arrived the store, it should closed at 4pm.the staff really kind to let us in us
Ease of booking and access
Excellent service - went above and beyond to accommodate our storage needs. Pricilla and Jake were excellent and swiftly checked us in and allowed us to access the unit even though we were running late. 10/10 recommended.
Ticks all the boxes. Location, professionalism, quality infrastructure.
Customer service. Warning of unexpected rugby game closing roads. Also polite efficient welcome and general positive, professional attitude .