Customer reviews for Twickenham Self Storage

4.8 out of 5 stars
1041 reviews
Initial enquiry was through the website. I was then contacted by a member of Big Yellow who explained the process further. I followed this up with a visit to the Big Yellow site. I was very satisfied with how it all went.
Hassan
22 Mar 2021
Everything was explained very well and didn't take long. I am impressed with all the Covid19 protection in place and felt safe.
Lynne
18 Mar 2021
Very welcoming atmosphere, we understood the whole process and the explanation of how to access our storage was excellent. The signing all the various forms was very cumbersome and could surely be simpler.
Hugh
8 Mar 2021
Storage pristine clean. Staff professional, helpful and knowledgeable from the persons on the phone to Daniel at the site. I’m very impressed & the price point was great.
Mary
4 Mar 2021
The website was easy to use, and it is very useful the way the results produced show other storage places within a few miles radius of the initial search. The form to complete online before the move was straightforward. Dan, who helped me with the paperwork and process was absolutely helpful and pleasant, which helped to round it all off.
Arina Victoria
25 Feb 2021
The lad who moved us in - what a love!
Anna
21 Feb 2021
My initial enquiry was handled very well’ the team were very polite and professional thanks “guys.
John
15 Feb 2021
Kurt looked after me when I booked and also when I delivered our things into storage...extremely helpful.
Colin
7 Feb 2021
Everything was very easy and straightforward. Also, with the help of Samantha, I had a very smooth and encouraging experience.
Priscilla
6 Feb 2021
Kurt explained everything very clearly making the move simple.
Gregory
28 Jan 2021