Alina was very helpful. She is such a joy to talk to so I opted for Big Yellow instead of safestorage company.
Jocelyne
24 Aug 2020
Alina was very helpful. She is such a joy to talk to so I opted for Big Yellow instead of safestorage company.
Fantastic customer service from the word go. Kurt was welcoming efficient, patient, well informed, and reassuring throughout my initial query. Nothing was too much trouble.
Enquiry was followed up almost immediately, booking process was long but instructions were clear, moving in process was thorough, and staff at the site were friendly and very helpful.
Really professional and thorough
Alina was great help with the initial enquiry and check-in, Priscilla was very efficient changing the storage room as I needed a larger space.
excellent
Kurt was very helpful by helping me check into my unit and making things as easy as possible for me as I’m new to using self storage
Team kept me informed and though I dealt with several different people everyone accessed my details and all knew what thier previous colleagues had agreed. All the staff were welcoming and very helpful send friendly.
Very well.
Kurt was very helpful and generous with his time