Customer reviews for Twickenham Self Storage

4.8 out of 5 stars
1041 reviews
The enquiry was handled well and everything was explained in a concise and professional manner.
NA
10 Jul 2020
It was handled very well. I liked that there was good communication
Priscilla
7 Jul 2020
big yellow twickenham have been so so helpful and really fast execptional service Priscilia has been great
Anneli
14 Jun 2020
The process was great from enquiry to move in. It was handled with the correct balance between professionalism and friendliness. There were additional processes due to Covid 19 but these were handled well and reassured me that my safety and that of Big Yellow's members of staff were important to Big Yellow. Priscilla, Alina and Dulith, who I dealt with during the process, are a credit to Big Yellow. I am a very happy customer!
Kevin
9 Jun 2020
Very good, the staff was extremely friendly and professional. Couldn't be more pleased given the situation.
Samir
4 Jun 2020
Well thought-through process.
Michal
3 Jun 2020
Excellent communication from all your team. They helped us with a local removal service which were also excellent and helped us move our daughters belongings from UNI into storage as we were unable to travel to the UK from Jersey.
Alice
1 Jun 2020
I am disappointed with the price when I asked to get a bigger sq.ft. than the one I reserved at the beginning. I felt like I have been catched and obliged to pay higher price. However, I am very satisfied with the Rapid Removals company recommended by the Big Yellow.
Fulya
25 May 2020
The Twickenham Team are Fantastic! Couldn't have been more helpful and perfect. Thank you
Jamal
3 Apr 2020
Great customer service. I liked the call by one of your sales staff and the fact she down sold me to a smaller room. The guy (Kurt?) who welcomed me when Brought the stuff not store was tremendously helpful.
Stanley
17 Mar 2020