From booking to move in, the team at Big Yellow, Twickenham have been first class. Dave took the booking, Ali checked me in, and the lovely girls who served me and took the time to chat made the whole process a joy.
Very helpful and great knowledge about my belongings and which size unit to use.
Great experience with David, he was very clear and thorough about options and details etc. The site is organised and clean and the tech keeps things secure
We have used this Yellow Storage for a number of years. The staff here make the whole process of managing storage units - a relatively straight forward and stress free experience. We came here recently to move our existing storage to a smaller one. Barbara, on the reception desk, greeted us with a lovely smile. She was friendly and engaging and managed the paperwork for our storage move with ease. In fact after we had shifted our stuff into the new storage we had a coffee and long chat with Barbara. It was nice to have that personal touch and it is that excellent customer service that ensures that this location stands out.
Excellent service - I’ve never used a storage facilite like this before so very grateful for the support setting everything up 🌸
Aaiza was fabulous, super smooth check in and very helpful when I’d managed to loose my padlock keys! Thanks
Aaiza and Barbara have been so helpful, so understanding as it is my first time at BYS and overall made the experience and process so simple and efficient. Thank you!!
Very helpful staff at Twickenham
Great service. I can recommend this place if you need a space to store your stuff.
Very helpful. !!