Very polite, helpful and friendly staff all very straight forward
NA
21 Feb 2019
Very polite, helpful and friendly staff all very straight forward
My initial enquiry was handled very well. On arrival I met Priscilla and she was fabulous! Very helpful but talks very loudly !! Staff need to be mindful of dealing with customers personal details in a public area. Overall the process was made easier by my online checking in process.
I was interacting with a young lady by the name of Prescilla at the Twickenham branch. She was extremely enthusiastic and very helpful making the introduction very easier. Even when I had to change units it wasn't a problem. A fantastic employee!
The enquiry and subsequent contacts were handled in a friendly and efficient manner. Priscilla was very helpful and professional when I attended on site.
Very experienced staff member. Very knowledgable
The team at Twickenham was friendly and accommodating. They showed the units and made it easy to ask questions.
Ali at the Twickenham location explained everything very clearly and helped us make the correct decisions in terms of storage size needed and packing material.
I started with a phone enquiry, and as a previous customer this was made easier so lots was done on the phone. The paperwork was there when I got there and Daniel showed me the room then found a better one as the one selected had a bend in it so would have been a bit awkward to move things in to. Super friendly and a quick process.
Very easy.The staff took time to sit down with me to explain everything.
Very easy to organise storage and very friendly staff