I was interacting with a young lady by the name of Prescilla at the Twickenham branch. She was extremely enthusiastic and very helpful making the introduction very easier. Even when I had to change units it wasn't a problem. A fantastic employee!
The enquiry and subsequent contacts were handled in a friendly and efficient manner. Priscilla was very helpful and professional when I attended on site.
Very experienced staff member. Very knowledgable
The team at Twickenham was friendly and accommodating. They showed the units and made it easy to ask questions.
Ali at the Twickenham location explained everything very clearly and helped us make the correct decisions in terms of storage size needed and packing material.
I started with a phone enquiry, and as a previous customer this was made easier so lots was done on the phone. The paperwork was there when I got there and Daniel showed me the room then found a better one as the one selected had a bend in it so would have been a bit awkward to move things in to. Super friendly and a quick process.
Very easy.The staff took time to sit down with me to explain everything.
Very easy to organise storage and very friendly staff
Initial enquiry handled in a smooth friendly professional manner outlining the various sizes/costs and showing a potential room On the day registration and booking was simple and quick
priscilla was my first contact and she explained everything very carefully and showed me an example of the size I required which gave me a good idea of how much I could store.she was also very enthusiastic and it was a pleasure to talk to her, she also gave me time to ask questions without any pressure.