Very organised, very helpful staff, lots of options for rooms, great 50% offer (although is quite expensive after that period at some sites), lots of sites so plenty of choice, safe and clean
The customer service I received from Ben and nikki, nothing was any bother the process was explained in detail . Very warm welcome they are a credit to your company
Great personal care was given by all staff.
Great customer service. Kind people. Explained everything clearly. Very helpful. Wonderful experience. Highly recommend
I found big yellow as you had the highest rating on-line for storage in Twickenham. The service I received on the phone from your head office team was great, the on-line info easy to complete and submit (did it on my phone in 5 mins) and the service in the branch itself was brilliant (from memory her name was Nicki)
Courteous, knowledgable staff, very helpful Ali Velayat
The service we received from Ali the store manager and Nicky was professional, polite and extremely kind and helpful. They are an asset to your team! I will highly recommend Big Yellow Twickenham to my friends and family. Overall the service was excellent! Thank you very much.
Was very impressed by customer service received- Simran at reception was very welcoming and helpful
I was dealt with very efficiently by all staff. When I was checked in yesterday by Nikki she was really helpful and explained every thing really well making it all go exceptionally smoothly. The storage facilities are excellent and the signs are really clear. I also chose this Big Yellow also because they do not do hospitality for the RFU!
Great personal customer service. Clear instructions. First from staff member Blossom on initial visit, then when booking with another female member of staff (didn't note name), and then from Priscilla on arrival day.