Excellent customer service. Extremely helpful, friendly & polite.
William
11 Jan 2025
Excellent customer service. Extremely helpful, friendly & polite.
Quick and smooth check in process. The staff was very helpful, friendly and polite.
Such a friendly welcoming admin team who made a stressful day so much easier. Lovely staff ☺️
The mandatory insurance could be more apparent on the prices list. I changed move in date online, but this didn’t get updated in the signed agreement.
staff very helpful and supportive
Staff are incredibly friendly and helpful. Very kind and supportive, much more than other places. Also I like the radio music you play, makes the place more inviting.
Outstanding customer service. Everything completely organised to a professional level. Elly was very patient helping me with the check in explaining everything to my satisfaction, answering every question fully. She showed me a couple of storage units and I was able to choose the unit that was most convenient to me and suited my needs. Her advice was invaluable. An outstanding communicator with the patience of a saint!
I came in about a month ago and Tehzeen was very friendly and helpful. She made sure the process was smooth and quick.
Everything
As there was only one staff member on site when I checked in there was a long wait. The staff member was very good but over worked.