Friendly helpful staff who were well informed and explained in detail the whole process. Able to answer any questions that I put to them.
Gavin
26 Aug 2018
Friendly helpful staff who were well informed and explained in detail the whole process. Able to answer any questions that I put to them.
Good price, fast/painless check in, friendly staff who were happy to explain the details of the contract.
I would highly recommend Big Yellow as the price was very good and reasonable, the people that work there are very helpful and also the place feels very safe.
Ease of process and friendliness of staff
The ease of the experience The customer service received from Alfie was great - it was my first time in a storage place and he made it so easy
Easy, efficient, clean and well presented.
All very efficient. Alfie very friendly
Very friendly staff. Easy to use and a very competitive price.
The advise and support I received was thorough. I was taken through every aspect of security, checks and information of what I am signing up for and what to expect from the company.
Excellent customer service in every respect. I had to arrange a house move at 12 hours notice and both Lauren on the phone and Alfie in the Wandsworth store were warm, efficient and gave great advice. They advised on the space I would need, helped me to find the best rates and I was also so grateful also for the good recommendation of a team to help me do the actual move - they were also first rate. Alfie was brilliant in store - getting things going quickly and cheerfully putting up with rowdy children. He also had great commitment to the social mission of the company's charitable giving, which was a delight to hear.