I feel that the storage offered was adequate for my needs. This was explained properly by your associate .
Asad
30 Mar 2018
I feel that the storage offered was adequate for my needs. This was explained properly by your associate .
The staff were all helpful - from calling to enquiry to visiting to see a room - to checking in on the day.
Danielle was absolutely brilliant, all the information we needed and went the extra mile to help us with the space we needed.
I was very impressed with Big Yellow, right from them helping me carry my bags onto a trolley, to a smooth registration process and answers to all my questions. I also felt it was good value for money. I used the live web chat to begin with, where I had very good service. I dealt with Troy at the Big Yellow Wandsworth unit and he was particularly helpful!
Good communication. Clear and straightforward service. We were not kept waiting. Mark at Wandsworth branch.
Customer service from Joe at Wandsworth was friendly, efficient and highly professional.
Good employee - Joe - good customer experience.
Helpful staff. I have never used a storage facility and they talked through the whole process with me and made it easy
Lady who served was very friendly and helpful
Super easy to book and load our belongings into the storage unit. Large trolleys and giant lifts made it quick. Loads of space sizes to choose from. Really helpful staff. Was the easiest part of a stressful move.