Customer reviews for West Norwood Self Storage

I've had a great experience over the last few months with Big Yellow West Norwood. Made moving so much easier and very convenient. After initially receiving a call from Mariola I went in the next day and Eden showed me around and explained the storage process and system. All of the staff are great and super knowledgeable, I booked in with Mariola a few days later, it was very straightforward and she answered all of the questions that I had and made sure I knew how everything worked, really helped to put my mind at ease. Very easy to get stuff into and out of the units with the trolleys and the freedom to access the unit with the security of the coding system. Always a friendly member of staff around. I've already recommended to friends and family and will definitely consider Big Yellow again in the future if I need a Storage Space for anything.

Eden and her colleague were very friendly and helpful.

I would like to thank Eden and Kalu for their service. They really help alot with my storage and needs 5/5.

Thank you so very much to Mike, edeEden and Kalu who helped My son James with his storage needs and went Over and above, great customer service thank u all

Five star for the facility and 5* for customer service..Mariola, thank you for the chat, the info and the brilliant assistance.

Eden is very helpful, she walked us around and showed every facility that the place offers, she gave us the 24h access which was very needed. Overall we had a great services from her.

Fantastic service since we’ve been here and especially so on downsizing. Eden always gives fantastic and friendly service with a smile.

Mariola was absolutely fantastic from the moment I moved in until the day I vacated. It’s made my first experience of storage units very straight forward and stress free. Thank you so much

Mariola and Eden were quite helpful, jovial and kind. Fabulous staff I must say.

Mariola was super helpful and explained everything super clearly. Highly recommend