Friendly, informative staff who made sure we fully understood what we were paying for and explained everything very well.
Tristan
27 Jul 2023
Friendly, informative staff who made sure we fully understood what we were paying for and explained everything very well.
My experience was a good one from Mariola, As she was patient with me telling me all about what big yellow as to offer as well I got the best deal thanks to her ,I will definitely recommend anyone else.
Customer service from Mariola was great. She made sure to explain everything carefully and check our understanding whilst being very happy and cheerful
Everything went smoothly, well explained and a very plesant and helpful staff.
Mariola was especially helpful and explained everything clearly.
Excellent customer service. Responsive, informative and comprehensive without being over the top or bothersome. The staff onsite were excellent they really gave me the impression that the facility was very well run and that they do not compromise on protocol
Great customer service, and the actual space was very modern, clean, secure yet accessible.
Customer service that I got from Eden is amazing. Eden goes extra mile to help us. Thank you Eden
I came down to Big Yellow two days before I was due to rent the unit to do the check-in etc. I was helped by Mariola. She was super friendly and helpful and took me through all the details. Please say thank you for me!
Very accommodating to my needs and went above and beyond to help me.