Customer reviews for West Norwood Self Storage

Customer service was amazing, really helpful and informative as well as being friendly and chatty

Staff, organization of the space and big yellow is it a very good idea

Marina was extremely helpful and made us feel very looked after

the face to face service was excellent

Everything went smooth with Eden I’m happy with customer service

Really friendly staff and easy process to book a unit.

Excellent service. Mariola assisted and set up the entire arrangement for me, and she has been super helpful to ensure that I am comfortable and feel secured in storing at Big Yellow.

The website was really clear from the start and made it easy to understand. Upon arrival, Mariola was amazing at explaining everything and ensuring we understood the best options for us. She even moved us to another storage unit to a lower level. Mariola was easy to talk to and incredibly nice throughout the whole process on top of being highly professional.

Customer service was great Gemma on the phone (with negotiating the rate), and to Mariola and Eden in store on the check in day. Everything was well explained and super efficient. Excellent!

The check-in process was impeccable. Very professional, patient and super clear. The staff (Walu looked after me) were patient and very helpful determine the storage, showing me around and talking me through the process and pricing.