Customer reviews for West Norwood Self Storage

4.8 out of 5 stars
1389 reviews
Great New Customer Experience! 50% off unit rental for the first 8 weeks!! And now you can check in & out of your unit using an app. No more 9 digit codes to remember. Eden showed me round and explained how things worked - even made me a coffee on move in day - Thanks Eden - 5 star service.
David Harrison
18 Mar 2026
Excellent place, very well run and organised. Staff is very friendly and helpful. Prices are not too steep and there are often good deals. Top marks overall.
Natnat
16 Mar 2026
Mariola is very helpful , professional and lovely lady. She helped me with the best choice in cheaper rates.
Nimra Ahmed
14 Mar 2026
Had a brilliant, easy efficient time taking out a storage room whilst I was moving. Mike was super helpful with opening, and Mariola and Eden helped me every step of the way with opening, closing and whenever I had a query - and they were all always super polite and had a smile. Thanks!
Ellice Stevens
14 Mar 2026
Mariola was excellent, very good service throughout my stay, very clean secure.
ann clark
14 Mar 2026
Mariola service was fantastic
Leroy Johnson
14 Mar 2026
Really friendly team, very helpful with many delayed check in’s on my end. Storage was clean and secure. The new app for access was very handy. Would recommend!
oli peatman
14 Mar 2026
The team here are so helpful and patient it's been a great experience every time I've needed to change lockers. Big Yellow are also great value per sq metre!
Nick Boaden
14 Mar 2026
Thanks to Mike and Eden for the great customer service.
Charlie Bell
13 Mar 2026
Eden was fantastic, very positive experience
Eleanor Chapman
13 Mar 2026