Customer reviews for West Norwood Self Storage

Because Grace at West Norwood was so helpful and friendly

The member of staff on entrance was incredibly helpful and friendly (even at 8AM) - he went out of his way to make sure that i had all the information i needed and even went as far as running out to help me when struggling to take a heavy sofa out of my van. Give that guy a raise!

Very friendly receptionists whenever I called to reschedule my start date and very friendly and helpful receptionist showed me the ropes. Customer service so far has been excellent!

Friendly and efficient staff.

Everything went perfectly and staff were super helpful

good customer service and facilities

Both the in store guys were very helpful, Anton help close the deal and showed good knowledge and customer care skills. My only disappointment was that when I spoke with Alex on the phone is that he didn't inform me I would be paying the whole upfront amount, which would of been nice to know in advance

The service from start to finish was just superb. I cannot find a fault if I tried. I was helped by an assistant named Grace at the Norwood branch. She was excellent. I couldn’t have asked for a better service.

It was a very smooth booking process, as was the actual check-in process on the day. It would be good if the website could give an idea of how long check-in takes, even if you do the online check-in process

Straight forward no nonsense check in and use of facilities. Everything explained clearly to me which I understood but made to feel welcome should I have further queries