Clarity in explaining. Polite & helpful operatives. Easy access. Whole place clean tidy and spacious.
john
27 Jun 2023
Clarity in explaining. Polite & helpful operatives. Easy access. Whole place clean tidy and spacious.
Customer service - team went out of their way to assist me with my (many and complicated) needs. In particular Nicky, Naz, and Vikas.
Straightforward and cordial communication. Easiness of access.
You were very kind, able to help me out a lot! Calm and friendly in a stressful situation for me! Especially Nicky who held my hand all the way and put herself out for me from start to finish. I could not have felt more cared for! Patrick also, so lovely I am so grateful to you all!
Nicky was very friendly and helpful which made the experience fast and easy. She also gave some useful advice which made the storage process more effective.
Nicola was so wonderful! She really was there for us, I hadn’t a clue what I was doing and I never felt uncomfortable, we were very well looked after from the initial phone call all the way to laying the plastic sheet in our temporary unit. A friendly face in what can be a stressful environment
Competitive price Easy to contact, helpful over the phone On the day options (don’t have to book too far in advance)
customer service
Let me store my stuff whilst closed (I didn’t realise) I assumed that I’d paid, but hadn’t. Naz was useful in aiding me in everything going on.
Organised the price match. Vikas and Ana were incredibly helpful even though it was close to the end of day on a Friday