Great customer service both on the phone and at the location (Simon at Barking).
Jeremy
29 Oct 2016
Great customer service both on the phone and at the location (Simon at Barking).
Samantha the storage specialist was very helpful, no jargon just plain speaking and overall GREAT customer experience as never rented storage space before...
Very pleased with the check in process and the welcome from the staff at Barking
Excellent and very helpful throughout, although check in was very slow. Alison, store manager, was very good and helped save money on a smaller storage unit. Very good customer service.
Very helpful staff. They talked through all the steps and explained how I could access the building and my unit very clearly. They were also very friendly and polite.
Staff were so efficient, friendly and knowledgable. It. Was the Barking store.
It was good experience in that it was quick and straight forward. My only disappointment was that the price I was quoted didn't include all the other charges eg insurance etc.
Big yellow storage facilities are convenient, well maintained, safe and easy to access. When I called earlier in the day I had explained that I was in a bit of a rush and the lady kindly helped me identify the storage size for my needs
very friendly and helpful customer service made me know my things where in the right place . i interacted with simon
Good customer service and reasonable price