Customer service
Maria Letizia
21 Apr 2024
Customer service
Friendly customer service though I was charged the wrong amount so they took two payments from me. A nice gesture would’ve been to extend the half price amount of time or something due to it being their mistake.
Thorough preparation prior to booking appointment. I did not complete the whole thing on line but the Reception employee was very helpful. Clear joining process.
The attention from all the staff members has been very good, they are very kind and helpful. They really go the extra mile!
Good customer service and very efficient process
Customer service was excellent. Facility was easy no navigate. James and Rebecca made sure I understand exactly what I was getting and ensure the safety of my personal possessions.
Good service, reasonably priced
Easy to set up and your advisor Megan was extremely helpful in arranging the storage, and on check in on the day
Simple to register, clean droeage, friendly staff, reasonable price
Megan was clear and concise in explaining the contract and storage system to us and how to use it. Most efficient and helpful. We are grateful to James and Chris also for their help over the phone. Very pleased and totally impressed.