Very informative. Easy to follow and Straightforward. Help always available. Very helpful staff. Whole process from booking to checking in to physical moving of items made as simple as possible.
Karen was so friendly and helpful, I can't thank her enough! She explained all the options and saved us money by showing us a slightly smaller unit which actually suited us much better. Her customer service and lovely manner made the whole experience a joy.
Communication between myself and staff (Karen) was very clear. Made a stressful move seem a lot less stressful
Very friendly and professional help from Karen
Customer service was very good. Helped me through the registration process and corrected my error. Helpfully suggested i may have booked to big a space.
The team made check in as efficient as possible, they were informative and polite. This took the pressure off me on a hectic day where everything had to go according to plan
Great welcome and explanations from the staff on the phone and then on-site. Lovely, professional, helpful. clean storage, easy access. Very happy!
Clear information on website. Member of staff on phone in store very helpful. Good advice from staff
Assistance with explaining how it all works and providing me with the correct size storage when I did not have a clue.
Very helpful staff, dealt with my application very quickly and professionally.