Friendly and helpful staff, quick and seamless process.
Jennie
22 Jul 2023
Friendly and helpful staff, quick and seamless process.
Very nice helpful guy on the desk. East access after that
Great customer service from Mike and Karen , very helpful and patient
Really helpful staff. Check in was seamless. Great pricing and appreciated being shown the different sizes to meet my needs before having to pay. The late leaving time was helpful and very flexible
The staff were very friendly at the local branch, when I arrived. And prior to that when I kept having to move my date there were no complaints (which was such a help in such a stressful time trying to complete on my flat sale!)
Helped sort out storage room very quickly on correct floor
Everything! From first enquiry to moving in
Right from the first phone call to Mike I felt very confident Big Yellow would make the process very easy. Mike explained everything very clearly and showed me where we would store our belongings. The storage area was very clean and accessible.
Everything was explained clearly by Karen and was also extremely helpful while I was filling in the forms. Check in was so easy and straight forward.
helpful staff