Deji was very helpful when booking. He took his time and explained each process. When booking Andrew was also very helpful and polite.
William
4 Feb 2021
Deji was very helpful when booking. He took his time and explained each process. When booking Andrew was also very helpful and polite.
Very friendly and professional communication. Check in was quick and straight forward. Move in was easy, and covid guidelines were upheld throughout by the staff.
My first time using a storage facility. Really pleased with the service, communication was really clear and (Mike?) was super efficient and polite. Would recommend.
My initial enquiry was dealt with professionally and with great consideration and understanding of how much space I would need for storage. My booking went smoothly policies and procedures were explained and seems very straightforward.
By booking from your website, there was a minimal amount of documentation to sign on the day. It was dealt with well by Mike at Beckenham, so an easier process than expected.
Very efficient Simone got back to within the hour and was very helpful
Excellent, got a quote easily and they kept in touch with a couple of calls before I confirmed I would take it up
Very good from all contact.
Satisfied with regular email updates, nice reminder emails to check-in online, very useful to get those reminders. Good communication by staff over the phone, always available and on the ball with what's going on.
We did an enquiry online and the storage unit made contact via email. We then headed to store to speak directly.