The staff and the storage where particular friendly and helpful. Deje especially led to my decision to make Beckenham my location rather than one closer to me. I am very happy and feel safe and supported there.
I was very happy with the deal that Andy found for me. And Deji made the process of the move in day run smoothly. I felt very well attended to.
Excellent by Deji
I thought that my initial enquiry was handled with a high level of professionalism at the Beckenham office by Andy and Deji. Their patience when explaining the process and friendly manner immediately put me at ease. I also wish to commend the way in which Andy guided my sister and I though the process on our moving day. His recommendation for the removal company (who also operated to a high standard) is also to be commended. Overall, I am very happy with the service thus far.
Very easy. Andy who we dealt with was very helpful. Explained everything and helped us when we asked about an extension after closing time 6pm and explained for a small fee we could carry on till 11 pm. This help enormously and took a lot of the stress out of the journey times.
It was well handled by Deji very professional
Spoke to Deji on the phone and then went to view - he was very helpful and explained everything and took the time to show me around a number of units - v professional ????
Andy was so clear and concise. It couldn't be easier!
Whole process very easy and made so by the great staff members. They were informative, accessible and friendly. Very much appreciated and would recommend.
I found it a pleasure and was explained very well which made my choice so much easier to choose Big Yellow than the other stores I look at and that’s thanks to Deji who I spoke to first and then when I arrived Mike looked after me very well