It was well handled by Deji very professional
Stephen
11 Jan 2021
It was well handled by Deji very professional
Spoke to Deji on the phone and then went to view - he was very helpful and explained everything and took the time to show me around a number of units - v professional ????
Andy was so clear and concise. It couldn't be easier!
Whole process very easy and made so by the great staff members. They were informative, accessible and friendly. Very much appreciated and would recommend.
I found it a pleasure and was explained very well which made my choice so much easier to choose Big Yellow than the other stores I look at and that’s thanks to Deji who I spoke to first and then when I arrived Mike looked after me very well
The online quote form was helpful and easy to use, I liked how it even recommended cheaper prices at nearby storages as an alternative. I got followup calls from the store that helped me clarify any remaining issues and feel like things were in control over these strange and changing times. The check-in process inline was streamlined and straight forward. Finally, at the store I felt welcome and informed and the final invoice was in line with what I expected.
Big Yellow made the process very easy. Deji took me to view the storage room prior to me reserving it. All was clearly explained.
It’s was all very quick and efficient.
The team kept informed throughout the process and helped me with issues out of my control.
Great stuff