I had a very good experience during my initial contact, everything explained clearly to me.
Craig
8 Mar 2021
I had a very good experience during my initial contact, everything explained clearly to me.
Very informative , very helpful staff (Mike) .. made decision of room size very easy
Very easy everything was explained and I was taken through into the store to make sure I knew how. Very impressed with the systems
Initial Enquiry was handled professionally from start to finish. I felt the personal approach from Deji helped my decision making.
Excellent service
Deji was great - really pleasant and helpful. I was moving and turned up late in the day super-stressed but he made it all very easy.
I made an initial enquiry on line. I then got a very informative telephone call form Mike at the Croydon Road store. When we were ready to start storage we went for a personal chat with Mike who talked us through everything and showed us the size of room we were looking for. The following weekend every detail was explained again and we are happy with both the security and customer service by both Mike & Andy.
From the initial enquiry I found the team to be extremely efficient and so helpful. They made the whole process completely painless and stress free. The booking in was made so easy by Deji and he could not have been more helpful.
Insurance requirement not clear on website Store team were outstanding. Felt like they really enjoyed their job and actually cared!
I was very impressed with the whole process from the enquiry to the date we started using the storage.