My first time using a storage facility. Really pleased with the service, communication was really clear and (Mike?) was super efficient and polite. Would recommend.
My initial enquiry was dealt with professionally and with great consideration and understanding of how much space I would need for storage. My booking went smoothly policies and procedures were explained and seems very straightforward.
By booking from your website, there was a minimal amount of documentation to sign on the day. It was dealt with well by Mike at Beckenham, so an easier process than expected.
Very efficient Simone got back to within the hour and was very helpful
Excellent, got a quote easily and they kept in touch with a couple of calls before I confirmed I would take it up
Very good from all contact.
We did an enquiry online and the storage unit made contact via email. We then headed to store to speak directly.
Satisfied with regular email updates, nice reminder emails to check-in online, very useful to get those reminders. Good communication by staff over the phone, always available and on the ball with what's going on.
I was very happy with the deal that Andy found for me. And Deji made the process of the move in day run smoothly. I felt very well attended to.
The staff and the storage where particular friendly and helpful. Deje especially led to my decision to make Beckenham my location rather than one closer to me. I am very happy and feel safe and supported there.