Customer reviews for Beckenham Self Storage

Because I need to wait and see how the service develops. I only put my items in storage yesterday

My experience was a good one , including helpful staff . The only downside was having to settle for a 1st floor storage unit opposed to the preferred ground floor option , and being initially hampered by access to the lift due to it being closing time of 6pm . However , this latter issue was remedied by a very helpful member of staff . John

Bernard was excellent, the customer service is just what i needed. With service like what i received is excellent i would recommend Big Yellow at Beckenham to all. Thank you again Bernard, I am a very happy customer.

Yes, because Andy from the Elmers End branch was extremely helpful, explained everything very clearly including why we had to make sure the level of insurance was adequate. Friendly and very professional service.

Very helpful

So far the booking online was clear and simple and my interaction with BY staff was very pleasant and efficient. It was easy to drop our stuff, put it in the locker and use the facilities.

Friendly and helpful staff. Good flexible terms. Reasonable fee.

Nice clean facilities, friendly and helpful staff. Easily negotiated a bigger room size. Easy access and feels very secure. Quick check in.

The staff were friendly and competent, the facilities were clean. The room was a good size and it was quick and easy to set up.

Good customer, advisor understood my needs. Explained contract , access and exit very well.