Customer reviews for Beckenham Self Storage

Really friendly and really helpful. The process feels simple to use.

Great branch, very helpful staff!

Karen is an amazing person and made my experience far better than I could have ever imagined. Her hospitality is beyond words! She asked me if I wanted coffee, and I didn’t know she would make it by herself for me! This is literally the service you can only imagine in dreams. The storage was clean, safe and well maintained. Truly happy to have met such a kind and helpful person!

Very good service from the team at Beckenham, they were helpful in deciding which size unit I needed for my items.

Clear instruction and helpful customer service. Have used before and would use again.

Gemma made the check-in experience really easy. She was super helpful and friendly! Feels like a secure storage location.

Very good service. Professional and friendly

I've known Gemma at Big Yellow Storage in Beckenham for about a year now, and she’s honestly one of the most helpful and personable people I’ve come across. She’s always smiling—literally every time I see her—and goes above and beyond to help customers. Super informative, friendly, and just a pleasure to deal with. Makes the whole storage experience way easier! Thanks Gemma x

Gemma and Andy made this a stress free experience, from booking to a smooth and efficient check-in on the day. Thank you both and will be recommending to others.

Wonderful service from the team especially Andy.