Customer reviews for Birmingham Self Storage

Super convenient and hassle-free! The staff was friendly, check-in was quick, and my bags were safe and secure.

Amazing Staff, Great facilities!

The Big Yellow Storage has provided space for HBBA Care to store PPE. It’s located at a central place where carers in the community can assess without the need of extra administrative facilitation. I would recommend this for any care company.

Great Storage Facility

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Big Yellow Self Storage. From the moment I arrived, the staff were friendly, professional, and took the time to go through everything clearly with me. They explained all the options available without any pressure or upselling, which I really appreciated. While the price wasn’t the absolute cheapest, the transparency and peace of mind made it more than worth it. I never felt bullied into spending more than I needed, and I left feeling confident that I was getting good value for money. Highly recommend if you’re looking for a reliable, hassle-free storage solution!

Every single member of staff at this facility were superb. Great bunch of guys with great personalities, super helpful and polite - makes great tea too - thank you Big Yellow Birmingham. I feel so much better knowing my stuff is safe and looked after

Very prompt responses. Polite and easy to work with. A clean and secure establishment. Chris was super helpful!

Good

I've had the best customer service experience with Big Yellow Storage right from my first phone call to a team in London, who then directed me to the Birmingham facility. Luke and Paul, there both really helped me find the right storage solution. It's a really well organised, clean, and well managed facility in Birmingham, and the support on-site is excellent.

Two gentlemen made it so reassuring for us , more than helpful, would definitely recommend