1st time that I have used self service and I am very impressed with Big Yellow storage. When I checked in Samantha on reception was very helpful, especially as my hired help was so so slow! Easy to access and clean storage space with only 1 pass code to remember for access, so no need to remember loads of codes or passwords.
recomend big yellow with pleasure not knowing which way to turn,when asked to store some furniture at very short notice,fearing the worst contacted big yellow found,staff service price right on the money up front notthing hidden,first class service even down to the recomended remover,easy quick and very helpfull.
I had reserved a unit at another storage place and changed my mind at the last minute. I'm very glad I did too! Big Yellow is very accessible, clean and the units are exactly what's needed for self storage. Really impressed and would certainly use them again if ever I needed to.
The staff were brilliant, so helpful, and the process was painless.
This is the first time we have used storage facilities,and so far i am blown away by the level of sevice on offer. This is how marketing should be done. Staff are very friendly and professional. I would have no problems recommending this service. Thanks guys
Very slick clean set up. Very professional. Recommended a good removal company for me too. Manager Luke McLaughlin was very helpful with me with a problem that I had.
Had to book last minute as a move fell through - great, friendly service and incredibly convenient. Perfectly suited my needs and would eagerly recommend and use again
The customer service has been excellent and the staff are very friendly and helpful offering good advice on how the use the space effectively. Thank you
From the first point of contact great customer service was given with everything explained. Really helpful and excelled in help. Manager explained everything to me and really helped with my service. Easy to use and will be again. Thanks for all the help given.
The Birmingham team were fantastic from start to storgae, especially as we were communicating with Helen, the manager, from Dubai. Helen was power of strength as she acted on our behalf as though we were there in person. Thank you Helen and the Big Yellow team in Birmingham.