The only part of moving house that had no aggro and the staff were mega brilliant. Very friendly and always prepared to help. This review option however isn't brilliant .... we need more stars for Birmningham .... 5 isn't enough for Birmingham !!!!!!
I was a tad dubious about storing my things however the lady at recption was brillant really friendly and explained everything so all i had to do was follow her instructions. she gave helpful hints on how to store my things as well. i believe it is a very secure facillity however it is difficult to get to on public transport.
From the first contact by phone to completing paperwork two days later, there was real support and clear answers to our questions. It was a pleasure to receive such high quality service from professionals
I have used a couple of storage units in the past but the storage unit that we have now by far exceeds what I have had in the past, so easy to use and I find it very clean and secure. The staff are always pleasant and it is a pleasure to do business with them.
With Big Yellow we got the best service really helpful staff, They are always there when we need them even if we are not there they take deliveries on our behalf. We would recommend the service to our friends and everyone. Cleanliness wise, service wise everything top class
I thought it was very nice palce, great to keep my stuff and felt that it was very safe and happy leaving it there for a long period of time. Did take as lil long at the beggining when taking all my detail though. I ordered too much space, i wish someone could have advised me better on the ammount of room i needed.
BIG YELLOW IS CLEAN,FRIENDLY,STRAIGHTFORWARD AND SECURE,WHICH OFFERS PEACE OF MIND AND CONFIDENCE IN THE STORAGE OF YOUR PRIZED POSESSIONS.EASY TO FIND AND A GREAT LOCATION MAKES IT THE NO. 1 CHOICE IN CENTRAL BIRMINGHAM.THE STAFF ARE FRIENDLY AND ALWAYS EAGER TO HELP THE BEST THEY CAN WITH ANY QUERIES YOU MAY HAVE. THE TROLLEYS AND LIFTS ARE ALSO NEW AND FRESH AND BUILT FOR THE JOB WHILST THE CAR PARK IS SPACIOUS WHICH MAKES MANOUVERING A COMMERCIAL VEHICLE EASY ,AND LOADING IN AND OUT NO BOTHER AT ALL................FIRST CLASS!
Overall it's a great product and the quality is excellent. Big Yellow price matched another quote I had, so then it was a no brainer to go with Big Yellow. They have lots of trollies etc and loads of room to load from var, and massive lifts so even if you're on the 2nd floor it's not an issue - and actually more secure anyway.
The service provided by big yellow was second-to none. The staff were knowledgable and helpful and went out of their way to make sure that everything went to plan. I got my storage under the half price sale and it was an absolute bargain, at least 20 pounds cheaper than the nearest competitor. I would definately recommend this service. My only issue was having to pay more money to have access to my stuff in the evenings as i really needed to move after work.
I have been renting two storage units - one for myself whilst I moved into a smaller home - the other for my sister whilst she has been travelling. I can't thank the staff enough. They have been very helpful and friendly. Having my unit whilst moving was so easy to set up and too a lot of stress out of both the move and the unpacking as I've been able to take my time and not be surrounded by boxes.