Customer reviews for Bow Self Storage

Well organised, easy to use. Appeared safe. The employee at the Bow store, Charley, was very helpful and aided me with getting access outside of reception hours.

Friendly and helpfully staffs are the most important factor

Very friendly

I thought it was ridiculous that you have to pay so many add ons ie a lock and a dust cover to protect your things (if someone is using a storage unit they clearly want there things to be protected). Given the fact that the starting fee isn't cheap it's a bit crazy. The staff working in the Bow Big Yellow were really helpful though!

Very helpful. Good explanations on the service, really detailed. However it is very expensive.

The process was a little slow going through the paperwork but I understand there is lots of detail to pass onto the customer.

Good customer service team

Very friendly staff. We arrived a bit late and they had to check us in after their working hours. High levels of security, which we liked very much.

Because 1st you can't come and take our stuff from our place 2nd you don't mention anything about the insurance charge when you give the quote 3 expensive price

I have booked several times with big yellow and the staff have always been very helpful and nice to talk to. Only thing is that I have had to wait a bit longer than expected to fill the paperwork. But apart from that my experience has always been pretty satisfactory.