Customer reviews for Bow Self Storage

Big Yellow at bow was vary friendly and helpful and understanding in every way

Friendly staff, very helpful and understanding.

The opening of the account and renting of the place went seamlessly, very efficiently and with an extremely nice employee. Everything was very clear

Very informative, very friendly. I think my rep was Mark, he was lovely. Was very calming influence.

A friendly welcome from reception staff. Clear instructions on how to use the storage facilities.

Quick & cheap, friendly checkin! Mike was great - one bad thing is that you don't allow entry out of hours? Many thanks

Location is very convenient, storage facilities super clean and easy to access and navigate, the discount on the first 4 weeks is amazing value for money. Overall great experience, but what made my day is the impeccable customer service of Mike. He’s an actual ray of sunshine, me and my partner were extremely tired and perhaps a bit distracted, but Mike went above and beyond to show us three different options, walk us through them patiently, we reached the conclusion we need a bigger space; abd he changed our booking so quick, explained everything to us so we can use your facilities super efficiently, and has the best personality and genuine care for the customer. Absolute gem, if everyone working in a customer facing role had half of his attitude and approach this world would be a happier place. Thank you, Mike for being such a genuinely nice person and for all your help!

Location is close to my house - walkable distance. The Bow depot had great reviews and the customer service both on the phone and in person was excellent.

kind and welcoming staff, clean storage unit, easy to access, but also easy to get lost and still a bit pricey

Got given great instructions and everything went as smoothly as possible. Something that could’ve been stressful was made very easy.