Customer reviews for Bow Self Storage

Mike was great. Very helpful and informative.

very speedy replies on email and very clear instructions from the manager (Chris) at the store

Dealt with Benjamin and he was excellent at all times.

Benjamin was really kind and efficient

The online move in form was easy and quick to do. When I came in to get access to the unit and sign the forms I was well looked after by Micheal who showed me the unit, explained everything and got me sorted out quickly. Amazing service from Michael and I’m very happy I chose big yellow for my storage.

I have nothing to say as everything was perfect. I am not very fluent in English and it might be hard for me to understand someone else on the phone. But when I have got the person on the phone, she was amazingly patient and she did not hesitate to repeat and repeat again when I asked her. So thanks for that. It was the same when I came into your office for the payment, I have got Gizem and she understood that I had some difficulties to understand what she was saying to me especially with her mask, she just repeated as much as I have asked her to understand everything.

Benjamin was very helpful and was able to show me where the storage was and even offered a room which was vacant nearer. He was Easy to talk to and was patient with me even with million questions which I had. I was very wary as I was alone and lots of luggages but Benjamin made that move very smooth and stress free. He was friendly, understanding and God sent. I would commend it to everyone.

Very well.

Manager Chris and mike, we’re extremely helpful in terms of how it all works, what happens on the day and provided every bit of information I needed on the phone when I made my query as well as on the day.

Very transparent