Helpful person at reception
Michael
15 Jul 2020
Helpful person at reception
Everything went smoothly. Poppy was assisting me at the time. She was friendly and very clear on instructions which made the process a pleasant experience during a stressful time.
Quote online was quick and easy, as was online check in process. We had to make a few changes on move in dates and Tracey on the phone was very helpful. Once we arrived we were served by Gizem, she was extremely attentive and helpful especially as we were unsure on sizes. She made the process smooth and filled us with confidence leaving our belongings with Big Yellow. Thank you Gizem
Benjamin was excellent. He spoke to me and remembered me when I called back (may be my dodgy accent). The removals chaps recommended were absolutely great and when I arrived to Big Yellow yesterday, Benjamin sorted everything out quickly and professionally. Spoke to another member of the team at one point who was also super friendly and helpful. Excellent staff and service. This store isn't the closest to my home but I had used before and am glad I did again. (the removal men also said it was much better organised than the one close to me in Stoke Newington)
Chris was super helpful and made the process easy and pleasant.
Gizem ws very efficient and friendly. She provided to me clear instructions on the whole process, showed me around, took me to my storage room and made the whole process + documentation very easy and pleasant. I would highly recommend Bow big yellow storage and their friendly staff.
Great customer service! All was very polite and helpful when breaking down the costs and answering all the questions I had. Top notch overall....
Manager Chris was helpful, professional and quick.
Excellent service by Khai he explained everything very professionally. Keep up the good. Thanks
Benjamin was very helpful with all of my issues!