Customer reviews for Bow Self Storage

Thanks to mr khaled

Khai was very pleasant and helpful

I have been really stressed trying to move during a pandemic plus losing my job. But from the first phone call with Chris at Bow a weight has been lifted from me. I have never used storage before and I was worried about all sorts of aspects. All my questions were answered with confidence and reassurance so I felt really good about the process. Throughout i have felt in good hands. Chris even recommended a great moving company. I could not be happier or more confident in my experience with this company. In a time when all is uncertain big yellow has given me reassurance. It is a fantastic company. I will always be grateful for the calm confidence and security they've given to me.

Very friendly staff on the phone and in person.

The process was thoroughly explained to me and easy to follow with the online check in and follow up from team at Bow

Polite, clear and transparent. Professionally done.

My query was followed up by a call and when I arrived in person i was taken care of right away.

Very helpful in advising on size needed.

Poppy helped us a lot with the reservation process and the storage of my belongings. He is also a very kind person. He would trust Big Yellow again without hesitation.

Everyone I worked with was very helpful and answered any questions I had.