Customer reviews for Bow Self Storage

4.7 out of 5 stars
2451 reviews
Mike was fantastic, very friendly and explained everything very well.
Alexander
15 Feb 2021
Poppy approached me and she was so kind and professional after she helped me with my enquiry she showed me the room and found the best unit for me. I am very happy with this service and everyone was really nice especially Poppy! She is amazing personality and great attitude very professional and she helped me the whole way through check in. She explained the terms very well as my English is not great. She even helped me get into a taxi. She should be employee of the month! She has a lovely smile and is so helpful
Jacqueline
9 Feb 2021
Excellent service, couldn't fault it.
Theodore
4 Feb 2021
Very easy. After looking online it was great to receive a phone call to chat through all the options and ask questions. I felt no pressure and felt everything was explained thoroughly! No hidden costs
Mia
2 Feb 2021
The online process was easy. An email updating the price confused me a little as to whether I needed to action anything. Very lovely staff face to face once I went into the space. More info on how to choose the size of the unit would have been helpful.
Hollie
1 Feb 2021
Michael Mullen was super helpful and made the process very stress-free. Would highly recommend!
Susan
31 Jan 2021
Mike handled it very well, super clear process and would recommend big yellow to anyone else looking for storage due to how easy it was.
Henrietta
30 Jan 2021
Perfect
Siham
30 Jan 2021
Very friendly and efficient
Nick
24 Jan 2021
It was all fine except that the website doesn't make clear the additional costs (£50+ deposit, £60 insurance) thus adding 1/3 to start up costs that are not obvious from the website.
Matteo
23 Jan 2021