Mike was fantastic, very friendly and explained everything very well.
Alexander
15 Feb 2021
Mike was fantastic, very friendly and explained everything very well.
Poppy approached me and she was so kind and professional after she helped me with my enquiry she showed me the room and found the best unit for me. I am very happy with this service and everyone was really nice especially Poppy! She is amazing personality and great attitude very professional and she helped me the whole way through check in. She explained the terms very well as my English is not great. She even helped me get into a taxi. She should be employee of the month! She has a lovely smile and is so helpful
Excellent service, couldn't fault it.
Very easy. After looking online it was great to receive a phone call to chat through all the options and ask questions. I felt no pressure and felt everything was explained thoroughly! No hidden costs
The online process was easy. An email updating the price confused me a little as to whether I needed to action anything. Very lovely staff face to face once I went into the space. More info on how to choose the size of the unit would have been helpful.
Michael Mullen was super helpful and made the process very stress-free. Would highly recommend!
Mike handled it very well, super clear process and would recommend big yellow to anyone else looking for storage due to how easy it was.
Perfect
Very friendly and efficient
It was all fine except that the website doesn't make clear the additional costs (£50+ deposit, £60 insurance) thus adding 1/3 to start up costs that are not obvious from the website.