Excellent service
Said
19 Jun 2019
Excellent service
Quickly and in professional manner
The lady at front desk was amazing! I would have been very stressed without her. I will recommend and reuse
Auob was very helpful and made my move super smoothe.
The process was handled very well
It was straight forward and the customer service has been prompt and fairly easy to understand. On the move in day it was explained clearly, however as we had previously been quoted for a price match, when we went to view a bigger space on the day it was unclear on the price differences. However we ended up sticking with what we had originally quoted and this was fine.
Mr. Ayub was very helpful when I came in to sign the contract. He showed me around, explained everything in detail a few times and what could have been a very stressful experience, was in fact seamless and even amusing - he is v funny. I find it's a great asset to have been looked after by someone who is so genuinely friendly and welcoming and I'm very grateful for that.
We are doing renovations so we didn’t have an exact date to move our stuff in yet it was very easy dealing with staff over the phone to move and rearrange this so I didn’t lose my reservation
Very easy . The store team were very friendly.
Everything was at a high level