All to a very high standard - everyone was polite and informative without wasting any time.
Eishwar
16 Apr 2019
All to a very high standard - everyone was polite and informative without wasting any time.
Very easy, great helpful staff.
Excellent! no complaints. Although i wasn't sure if the storage was big enough. I was not pressured into still booking it. Instead I was shown a bigger storage unit, which i was happy with.
It went very smoothly
Everything was handled really well. My initial inquiry was through the live chat on the website with Becca. She was great in answering all my questions and helping me to book the storage space. The moving in process was also great and the guy who helped at reception was friendly and made sure everything worked. When I came back in the evening to move stuff in, my after hours code wasn't working, but I called the number on the card I was given and the lovely lady on the other end had everything fixed in a couple of minutes.
Having registered online before arriving at the store, I was surprised how long the booking in process took
Did it all online
smiley and warm welcoming, clear explanations, reassuring speech.. fab experience
The two women on the front-desk at Big Yellow were lovely. Very professional, helpful and friendly - everything you could want!
Ibrahim.was very helpful