Customer reviews for Bow Self Storage

Okay

So so easy! Renna was amazing 🥰🥰🥰🥰🥰

Great experience. Chris was wonderful - Both helpful and friendly!

Superb customer service right from the 1st phone call. Was taken on a tour of the facility to see different storage sizes/options. Payment/documentation was well explained and easy. Practical instructions on how to access the building was given afterwards.

Chris, Reena and Henry offer warm welcomes, great service and good deals on the best storage units in East London! Thanks so much Big Yellow in Bow 👍🏻

customer service was 10/10

Great storage place, very good service. Tiarn was very helpful and made the whole process smooth and stress-free. He answered all our questions clearly and was friendly and professional throughout. Highly recommend!

Reena was fantastic in helping me set up my account and storage at Big Yellow. She made the whole process smooth and stress-free. Super friendly, efficient, and professional—couldn’t have asked for better support. Thank you!

I recently had the pleasure of interacting with the customer service team at big yellow self storage, and I must say, the experience exceeded my expectations. From the moment I reached out with my inquiry, the response was prompt, courteous, and incredibly helpful. Reena, the representative I spoke with, demonstrated a deep understanding of the product and addressed all my concerns with clarity and patience. What truly impressed me was her willingness to go above and beyond to ensure I was satisfied with the solution provided.

Brilliant Storage. Friendly staff, Secure. Even makes me cups of tea & coffee with a friendly ask! Out of hours storage super useful also.