Customer reviews for Bow Self Storage

customer service was 10/10

Great storage place, very good service. Tiarn was very helpful and made the whole process smooth and stress-free. He answered all our questions clearly and was friendly and professional throughout. Highly recommend!

Reena was fantastic in helping me set up my account and storage at Big Yellow. She made the whole process smooth and stress-free. Super friendly, efficient, and professional—couldn’t have asked for better support. Thank you!

I recently had the pleasure of interacting with the customer service team at big yellow self storage, and I must say, the experience exceeded my expectations. From the moment I reached out with my inquiry, the response was prompt, courteous, and incredibly helpful. Reena, the representative I spoke with, demonstrated a deep understanding of the product and addressed all my concerns with clarity and patience. What truly impressed me was her willingness to go above and beyond to ensure I was satisfied with the solution provided.

Brilliant Storage. Friendly staff, Secure. Even makes me cups of tea & coffee with a friendly ask! Out of hours storage super useful also.

Rina and Lucia were great. Super helpful and really friendly. Rina sorted everything I needed and the space feels really secure. Very happy

Lulu was really helpful. Nice and very organised place.

Reena was so helpful and lovely, I can't recommend this location and the staff enough!

great service by reena!

I just love the Big Yellow Storage, it's so much better than the others. The corridors are wider, the trollies are a proper size and the security is top notch. I got great service from the team inc Chris, Reena and Lucy, thanks for making my experience effortless. I'll be back.