Excellent customer service and very secure and will maintained storage spaces. Charley was great! Very friendly and professional, and made my first experience of using self storage very easy.
Well organised, easy to use. Appeared safe. The employee at the Bow store, Charley, was very helpful and aided me with getting access outside of reception hours.
Brilliant customer service for the storage. Mo from the Bow branch made the whole service easy and relaxing. Great asset to any company. Would have been 10 if I wasn't surprised by the padlock cost.
Friendly and helpfully staffs are the most important factor
Very friendly
I thought it was ridiculous that you have to pay so many add ons ie a lock and a dust cover to protect your things (if someone is using a storage unit they clearly want there things to be protected). Given the fact that the starting fee isn't cheap it's a bit crazy. The staff working in the Bow Big Yellow were really helpful though!
Very helpful. Good explanations on the service, really detailed. However it is very expensive.
Very friendly staff. We arrived a bit late and they had to check us in after their working hours. High levels of security, which we liked very much.
The process was a little slow going through the paperwork but I understand there is lots of detail to pass onto the customer.
Good customer service team