Nicest and most helpful staff on earth, Lisa could not have don better advising in sizes and going through every detail concerning payement, fees and timetables.
Student friendly, flexible service. Very informative website and easy communication. Choice of locations. Storage looks clean and safe. Small minus: rather cumbersome insurance system adding stress to packing. The ONLINE SHOP: forgot to include the package tape (which had been ordered) with the delivery. Several items not available for home delivery.
I am very pleased with my experience with Big Yellow. However I have not yet completed my dealings with Big Yellow.
Ranj in Bow was friendly, professional, empathetic, patient, listened, provided options, was flexible, and seems to enjoy working there (has great rapport with her also lovely colleague Lisa too).
Really easy check in process and and Ayub was really pleasant and helpful.
Gizim the lady who helped me with the quote and the paperword on the day was very helpful and informative. I was really impressed with her professionalism.
because its an easy and convenient storage, which has everything clear.
Everyone was very pleasant and helpful. Very efficient. Storage is clean and good value
Ayub, the customer representative was very friendly and helpful.
Great customer service