Customer reviews for Bracknell Self Storage

Brilliant service from an amazing Courtney... Took all the stress out of the situation... Big Thanks!

Courtney is the best person I’ve ever met. The customer service is brilliant. I will recommend to all my friends.

Excellent service. Sasha was very helpful in getting me signed up and and ready to go with the storage unit

I recently used Big Yellow Storage to store some household items, and while the facilities were exactly what I needed, it was the experience that really stood out — all thanks to Sasha. From the moment I walked in, she brought such a positive energy to the place. Friendly, approachable, and genuinely bubbly, Sasha made what could’ve been a dull, practical task feel unexpectedly enjoyable. She didn’t just assist — she connected, turning a simple visit into something memorable. It wasn’t about a specific service she provided, but the way she made me feel welcome and at ease throughout. You can tell she clearly cares about people, not just boxes. Just goes to proof, people buy from people and Sasha is a prime example of that. Big Yellow, you’ve got a real gem on your team! Take care of Sasha and give a promotion and a pay rise as she is a rising star.

Such sweet and efficient people, thank you!

Very friendly and great customer service. Would recommend.

I’ve been a customer since opening and staff have always been great. Sacha and Courtney are always so helpful, never hesitate to go above and beyond to make my experience seamless and I would highly recommend Big Yellow Bracknell for this reason.

Excellent service from start to finish. Sasha helped us find the right amount of storage for what we needed and the pricing was very competitive! Would highly recommend.

Sasha and Cheryl were super helpful and even when it became complicated helped me through the process. I couldnt be more grateful and happy to be using Big Yellow Bracknell.

Excellent service from Courtney and Sasha, super friendly and very helpful!