Online quote & reservation system were super-easy and information clear, email followups timely, and information for making contact with questions was there. Everyone on each phone interaction I had was welcoming, warm, friendly, helpful, expressed appreciation for my business and was keen to help solve *my* problems and meet *my* needs. (Rather than putting me in a box -- see what I did there?) ;)
Staff incredibly helpful and patient...couldn't have been nicer
The staff were helpful, it was easy to set up and store my thing's and the security seems very thorough. Overall very impressed.
Friendly staff. Helpful.
Great customer service
Very friendly on the phone booking my space. Adam was very polite and remembered our conversation when I called back to confirm.
Easy to book and staff were helpful
Elliot has been very friendly and professional, I was late with the check in (expected at 1, arrived at 3.05pm) but he still accepted my checking in. I was very tired and stressed for personal reasons, and his good positive attitude made my day better, I could sort my things, got everything explained twice about fees and agreement (I didn't get everything the first time and he'he's been so kind to repeat it). I will recommend your service if a friend will need of a storage box, and will definately use your service again if I'll need it in the future. Thank you
Everything was quick and efficient, the staff were friendly and helpful.
Jamie's customer service was excellent and he was very attentive to my specific storage requirements. Very useful to have a step by step walk through of the process.