I have stored my belongings twice this year at Big Yellow and cannot fault the service they provide. The only down side is the length of administration time needed when you initially want to store your goods. Having said that I fully accept the reasons it has to be done.
The staff were really friendly and helpful and took the time to give us an induction and show us around. I think the security is good too.
what i like most about my Big Yellow storage store is that it is clean, and accessible from 5am -11pm. this is a great convenience for me that was not provided by other local storage companies.
Leaving your belongings in someone else's hands can be nerve-wracking but the charming staff at Big Yellow made parting with my life's possessions not just pain-free but liberating. I felt secure in the knowledge that they were in safe hands, and the security system is solid enough that I can get on with my new life without having to worry that anything will happen to my old one. It'd be great if they were more central but that's a trade-off I'm more than willing to make for the affordable pricing.
Staff went above and beyond. Very professional, knowledgeable and helpful. Items we stored were damaged, however, by a water leak in our storage room, hence my score of "1" against the "quality of the store environment".
A clean and secure place where to storage your stuff without hassle. Book in advance tho otherwise the storage sizes you are looking fro might be fully occupied!
As a first time user of Yellow storage , I found the staff friendly and very helpful, when moving is such a stressful thing, to not have to stress about storing your things is a big advantage. I would definatley use Yellow storage again.
Very friendly and approachable staff made the whole experience stress free and worth while. I would definately use the service again
I was pleasantly pleased if not amazed by the polite, pleasant, patient, professionalism of all the staff at your Brighton branch. Thank you
I was a bit confused over the size of the room, mistaking cubic for width and length I think and had to upgrade from 20 to 30. The staff were very friendly and helpful, this made all the difference in what is a quite stressful time, ie moving house.