It was really easy to book the room and work out what size I needed. The team called me to make sure I was happy. And Jeanine made the process really friendly. She is a credit to your company.
Efficient and friendly. Jenny on phone very helpful in sorting out requirements and Lee, Bristol store manager, positive and gave a good introduction to facility.
I was helped out by a very kind lady called Jeanine. I was running late and I called in to make sure I would be there on time. Despite being a bit late, Jeanine told me that she would stay outside her working hours to make sure I received my key and all my paperwork was filled in as I was leaving early the next morning. She was very gracious and took her time to make sure I was satisfied. I am very pleased with the service provided by this particular employee.
The storage facility is very easy to use and setting up the account, along with its inventory was very straight forward..I'm really pleased how it has all gone..I like the fact that BYS also has an online shop and a shop at the reception..Excellent staff..Everyone at the Winterstoke Road depot is extremely helpful and friendly..It is much appreciated
Very pleased with this service. Very efficient, courteous service, good access arrangements and made very simple and straight forward by staff.
Perfect, easy to get organised
Really friendly helpful staff, will remain loyal customer of Big Yellow
The lady on the customer service desk was particularly friendly and professional at all times.
As stated before - Exceptional service. Absolutely no complaints. You guys really took the stress out of storage...
More than happy at the whole experience so far, a complete pleasure to spend my money with Big Yellow, will def be back and recommend