Whole process just works!
James
6 Dec 2021
Whole process just works!
Customer service and way I was treated as returning customer
Efficient helpful and straightforward
Lisa was absolutely brilliant, helpful, prompt and highly professional. I recommend her for a pay increase. She followed up with a call not too long after my inquiry and offered my a good deal, which prevented me from going to the competition. I did not feel pressured at all, as she answered all the questions I wanted and let me make my own decision.
Every process clearly explained and demonstrated. Complete ease of access moving items into storage.
Lisa provided one of the best customer service experiences I have ever had. She deserves a promotion.
Straight forward process and fully explained and complete guidance from the staff
Initially there was no space available for the size of room I required. However, the team contacted me the moment that required space became available.
V good, lovely staff.
Really friendly and helpful when I booked, although the space recommended to me, based on my move ended up not being big enough avd I had to book another room.