The whole process was very easy. The website is very userfriendly and has all the information I needed to decide the size of the space. Check in online - perfect to save time! Lisa, who assisted me, was extremely helful and kind. Thank you!
Excellent service from employee at st Phillips in Bristol - Kendall. Efficient and friendly!
The staff was really friendly and helpful. They explained everything I needed to know in a simple and convenient way. The service was fast as well without any uneccessary delays.
Friendly and very helpful people to assist, no assumptions made and it all went very smoothly. Lisa was the person who helped me and she did a great job.
The staff at big yellow have always been fantastic, they are both very efficient and good at their job. But also very friendly and helpful. The actual room itself was incredibly helpful to grow our business and recieve large shipments. I particularly found Justin and Kendell's help very useful!
Very helpful staff. Thanks Kendell Charles
Approachable, knowledgeable on details of storage, explained everything well and no waiting times. Lisa at Central Bristol was particularly good and helpful.
Excellent service, great staff and a really good facility. I've knocked off a few points due to the insurance - my home insurer covered me (and your staff dealt with this efficiently) but the cost seemed extremely high /
I was dealt with by Kendall (Bristol St Phillips branch) who was polite, welcoming, informative and patient (I had my 6 year old in tow). The storage facility was clean, as was the whole set up, which left me feeling confident by belongings would be safe and secure.
I was contacted on the phone by an employee within minutes after I registered on the website which made it easier for me to choose the right room size and additional services (extended access etc.). Check-in process was very simple and I had no problems using the storage.