Extremely knowledgeable and helpful staff
Ashley
4 Jul 2016
Extremely knowledgeable and helpful staff
Easy and friendly service
good service
very good customer service. Really good over the phone and when I ask for something to be done it is really easy and gets done straight away.
Friendly receptionist, allowed us to park briefly in unallocated bay, v v busy. Remembered us as previous customers, fond a lightly larger room. Showed interest in what our plans were and us as people.
The process of checking in went entirely smoothly and quickly and on top of that the staff were more than adequately helpful.
The service was good, I was talked through everything I needed to know and personally shown how to lock my storage safely.
The attending employee Justin was extremely informative, gentle, reassuring and friendly. Loved the experience!
I booked online before coming to the centre, which was quick and easy to do. When I got to reception I was greeted by two very helpful and friendly staff members, I went through the paperwork and everything was good. I was then faced with the bill, which I was not anticipating as I had thought I'd done it online. Something which I felt was cost effective before had now gone to £49, far different to the £10 I was expecting to pay. I carried on though and signed the contract and was shown around by the ever helpful Lisa. Pleasure dealing with both staff. I am satisfied my stuff is in good hands and safe storage between my move.
Quick service, friendly, helpful, very understanding staff