Very easy and stress free process! Lee was very helpful!
Jozefien
1 Feb 2021
Very easy and stress free process! Lee was very helpful!
Website is clear and the staff were extremely helpful when visiting to view and decide. I’ve just started to use the service and at the moment everything is good.
With a part completed online enquiry, there was a very helpful call to help us finish. Very flexible and nothing too much bother.
My initial call with Lee was very informative and put me at ease over a process I was very unfamiliar with. Lee gave good advice on the size of unit I needed and reassured me that any changes I needed to make were fine and all I needed to do was call to update details.
Anna was very helpful and gave me the right level of information.
Couldn't have asked for better.
Easy efficient polite. Anna was a pleasure to deal with.
Big Yellow team always responds for my emails, very quickly. They were very supportive. They understand customer needs and requirements. Thank you for your cooperation!
Very well. Made an online enquiry and the store manager phoned me the next day to see if I was happy with their quote. I had to email a couple of times to ask additional questions to which Lee, the manager and Julia responded very quickly.
The process was quite pleasant, and Anne talked me through the process well.